About Me
Working in senior management roles across the financial services industry I have established my reputation by making substantial contributions implementing regulatory and efficiency change to business operations and technology for some of Australia’s leading financial institutions. Those who know me say I am an excellent communicator, and able to see the big picture when working on large infrastructure frameworks and projects.
Over the past ten years in particular, working on the volume of legislated changes, my focus has been on implementing compliant products, policies, processes and controls designed to mitigate regulatory scrutiny without compromising operational efficiency. As product manager I have worked with marketing teams to produce ‘plain English’ and understandable product disclosure and marketing material for customers. As a partner to senior managers in the various business units of the
organisation the outcomes of my efforts have resulted in well trained and developed staff, sustainable process improvements and the achievement of regulatory compliance, balanced within customer-centric models.
My people management skills range from managing:
- small teams of professionals of up to four staff, including recruiting, training and
developing the individuals
- project teams of fifteen direct reports; and
- business stakeholders on projects (up to twenty staff) including senior and executive management.
Specialties: Superannuation funds, Regulatory reform, Regulatory change, Regulatory reporting, Regulatory response, Compliance framework, Risk Management, Legislative change, Product Management, Change Management, Technical Superannuation expert, Stronger Super reforms, MySuper application, Financial Services expert, AML compliance, Process Improvement, Project Delivery, Project Management, Project Implementation, Business Analysts, Prioritisation, Registry systems, Quality & Measurement